Support
Questions, problems or ideas: I'd love to hear from you.
Where is my progress saved?
On your device. The game saves as you play, and whenever you leave it. There's no account, so progress doesn't sync between devices. Setting up a new iPhone or iPad from an iCloud or computer backup brings it along.
I bought Full Studio. How do I get it on another device?
Install Glimmer Nook with the same Apple Account and it opens by itself. If it doesn't, go to Settings › Full Studio in the game and tap Restore Purchases. Family members in your Family Sharing group get it too.
A purchase went wrong, or I'd like a refund
Purchases go through Apple. You can ask for a refund at reportaproblem.apple.com. If Full Studio is stuck "waiting for approval", someone in your family needs to approve it with Ask to Buy.
How do I change the game's language?
Glimmer Nook speaks English, Arabic, Spanish, French and Japanese. On your device, open Settings › Apps › Glimmer Nook › Language. (No Language option? Add a second language under General › Language & Region first.)
Accessibility
The game works with VoiceOver (with actions for placing gems), Dynamic Type up to the largest sizes, Reduce Motion, and has a color-blind friendly mode and a left-handed layout in Settings.
How do I delete my data?
Delete a piece from the Gallery to remove it, or delete the app to erase everything it saved. Pictures you saved to Photos stay in Photos.